Seneca County Emergency Management & E-911



As part of National Preparedness, the Seneca County office of Emergency Management and the E- 911 Center are encouraging Seneca County residents to register their mobile telephones to receive emergency alerts from the 911 Center.

The 911 Center will use the “Hyper-Reach” emergency telephone notification system. This technology is made available and maintained by Pittsford-based firm, The Asher Group. “Hyper-Reach” allows the 911 Center to quickly send a recorded message to telephones in specific areas and alert residents to any emergency situations that may require immediate action. 



Or you can sign up through the following Seneca County Portals:

Seneca County Office of Emergency Services

Seneca County E-911 Center

The system is designed to deliver more than 5,000 calls per hour and has been successfully used on a number of occasions for incidents such as hazardous chemical releases, missing persons and barricaded persons. The “Hyper-Reach” message delivers critical information to residents and provides guidance on what precautions need to be taken by residents during and after the incident.

All hard-wired telephones in Seneca County are automatically listed to receive these alerts; however, there is no central registry of mobile telephones so individuals need to register them in order to receive the alerts. To date, only a small portion of the mobile telephone users have signed up for the service.

The number of people who are dependent on their mobile telephone is climbing at an amazing rate; Almost two-thirds of the calls made to 911 come from these devices.

According to the CTIA, a telecommunications provider association, 91% of the population is using some form of mobile device with 24.5% of households eliminating their hard-wire telephone in favor of wireless only.

Registration only takes a minute and all information is kept confidential. Users have the option of receiving an audio message, text message, or both along with an email alert. If a user moves, they can use the same method to update their address.  You may use the following link, or scan this QR code with your smart phone.